Customer Experience Speaker – Keynote Speaker Video

Customer Service Speaker

Customer Experience speaker Jeofrey Bean
“We engaged Jeof (along with his co-author) to facilitate two customer service – customer experience sessions at our recent company-wide Product Summit

— one session for Product Managers and one session for leaders of various non-Product groups. These sessions resulted in motivating many substantive post-conference discussions and provided a common vocabulary for Product and non-Product teams to discuss Customer Experience as a key enabler of our future success. Jeof was well-prepared for our diverse audience and offered useful CX examples throughout both sessions that helped reinforce his messages. He definitely over-delivered on his commitments to our organization — highly recommended.”
–Dave Johnson, Vice President, Product Management at CoreLogic

Customer Experience Speaker – Keynote Speaker Video

In this customer experience video key note speaker Jeofrey Bean is on stage and emphasizes the leadership and decision making of the best in customer experience at the SDL Innovate Customer Experience Conference, San Francisco, CA, with an audience of over 600 people.

Interested in having me speak at your event or organization?

I will work with you to determine the best topic, material and format for your needs. You can choose in-person or interactive live broadcast options like videoconferencing, teleconferencing and internet.

Consider a topic with material specially developed to address the needs of your audience and business objectives. I understands that every presentation, audience and participant is unique and deserves the best possible experience.

Please contact me at 858-334-9266 or Jeofrey Bean.

“Nearly 2,600 LPL Financial advisors attended our annual national conference, in San Diego to discover ways to grow their business. LPL Financial invited Jeof Bean to speak with our advisors on his latest book, The Customer Experience Revolution. Jeof shared valuable insights from his research and helped our small business owner advisors learn how they too can implement proven strategies to improve their customer experience. Participants’ in Jeof’s talk rated the learnings as some of their best takeaways from the conference.”

–Jen Gloss, Senior Vice President, LPL Financial

Author Customer Experience Revolution
View Jeofrey’s author page on
Amazon Author Page for Jeofrey Bean


Related Pages

Recent Speaking Topics

The Customer Experience Revolution
How Companies like Apple, Amazon, and Starbucks have changed business forever – best selling customer experience book, now in its 3rd printing!

Customer Experience Book

Starbucks, Social Media and the Customer Experience Renewal
Customer Experience and the Future of the Product Manager, Marketing and Product Development
Transitioning to Customer Experience Leadership
Customer Experience Winners, Losers and Ones to Watch – Tesla, Square, Best Buy, Amazon, Sony, Nokia, Microsoft and Uber
The Out of Box Experience Workshop – Optimizing your out of the box experience to create customer advocates
Customer Journey Maps and Your Experience Strategy
Online Marketing Strategy Advantages with Customer Experience: Learning from the Best

The Customer Experience Revolution

How Companies like Apple, Amazon and Starbucks have changed business forever

By Jeofrey Bean and Sean Van Tyne

“Companies that delight their customers outperform their peers. This guidebook tells us why and how they do it in industries as diverse as retailing, Smartphone, food service and driver education. I highly recommended it to anyone building a customer-focused business or refocusing an existing business on the experience of the customer.”

–Larry Tesler, Larry Tesler Consulting,
Former Vice President and Chief Scientist, Apple Computer