Call Jeofrey Bean: 858-334-9266
Improving the success of your customer experience decisions

Speaker.

Customer Experience Speaker and Keynote Speaker

Internationally recognized for innovative customer experience insights with a dash of humor

Customer Experience and Keynote Speaker

As a customer experience speaker and keynote speaker Jeofrey Bean is known for motivating audiences with insights and commentary delivered with a dash of humor. His experience, interviews with CX leaders and research for improving and innovating customer experience and loyalty, bring lasting results for decision makers.

Jeofrey’s speaking venues at leading conferences, events and businesses include The JD Power Awards Summit, SDL Innovate and on John Hockenberry’s “The Take Away” program on National Public Radio (NPR / PRI news radio).

Contact Jeofrey to be a part of your event informing and motivating your audience to customer experience leadership.

Watch Jeof’s customer experience keynote speaker video clips from SDL’s Innovate Customer Experience Conference. On stage w/audience of 600+.

Speaking of “Customer Experience Rules!”

Insights about the best practices of CX Leaders Feb 18 San Diego 5pm

View in Events

What Business Leaders Are Saying

These sessions resulted in motivating many substantive post-conference discussions. Jeof was well-prepared for our diverse audience and offered useful CX examples throughout both sessions that helped reinforce his messages. He definitely over-delivered on his commitments to our organization — highly recommended.
Dave Johnson, Vice President, Product Management at CoreLogic
Jeof tailored a presentation for our 2013 Customer & User Experience Summit in San Diego, CA to focus on “The Experience Makers – lessons from the best in CX”. It fit in really well with a diverse audience and Jeofrey concentrated on companies that made a commitment to CX and were able to show results not just in CX metrics, but also how this commitment carried over to innovation, sales and growth areas. It was a great success with the main message being that when CX initiatives are done right they can really transform the organization to the next level.
David Yerks, Director of Conference and Event Management, The Altamont Group
We invited Jeof Bean to speak with our advisors on his latest book, The Customer Experience Revolution. He shared valuable insights from his research and helped our small business owner advisors learn how they too can implement proven strategies to improve their customer experience. Participants’ in Jeof’s talk rated the learnings as some of their best takeaways from the conference.
Jen Gloss, Senior Vice President, LPL Financial

Jeof’s Speaking Venues Include

 
Jeofrey Bean The Take Away Show
 

 

Contact Jeof to Speak at Your Next Event

Call or text Jeofrey at 858-334-9266 or jbean@delmarresearch.com

Best Selling Customer Experience Book

Learn how companies like Apple, Amazon, and Starbucks have changed business forever

Customer Experience Revolution Book

Authors: Jeofrey Bean and Sean Van Tyne
Published by: Brigantine Media
Published Date: Now in its 3rd printing, June 2014

The customer experience revolution has begun! Businesses that provide an extraordinary customer experience are more profitable and sustainable than their competition. They dominate their industries and marginalize competing companies.

View Book

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