Upcoming Events
February 18, 2012
The Customer Experience Revolution with authors Jeofrey Bean and Sean Van Tyne
Speaking followed by Customer Experience Strategy Evaluations
A course session
California State University at Fullerton
February 2012
The Membership Experience – Leadership workshop lead by Jeofrey Bean
Workshop II – Determining what the membership experience should be
Private session with CEO Bella Heule and the complete World Trade Center leadership team
March 14 and 15, 2012
2012 Annual Customer Champions Awards Conference – Top Non-Automotive Businesses
The Customer Experience Revolution Seminar and Book Signing
with authors Jeofrey Bean and Sean Van Tyne
Invitation only by J.D Power & Associates
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- Upcoming Events
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Related Pages
The Customer Experience Revolution
How Companies like Apple, Amazon and Starbucks have changed business forever
By Jeofrey Bean and Sean Van Tyne
“The Customer Experience Revolution is a book that
everyone who wants to succeed in business must
read.”
–Todd Robinson, Founder and Former Chairman,
LPL Financial

