Upcoming Events

February 18, 2012

The Customer Experience Revolution with authors Jeofrey Bean and Sean Van Tyne

Speaking followed by Customer Experience Strategy Evaluations

A course session

California State University at Fullerton

February 2012

The Membership Experience – Leadership workshop lead by Jeofrey Bean

Workshop II – Determining what the membership experience should be

Private session with CEO Bella Heule and the complete World Trade Center leadership team

March 14 and 15, 2012

2012 Annual Customer Champions Awards Conference – Top Non-Automotive Businesses

The Customer Experience Revolution Seminar and Book Signing
with authors Jeofrey Bean and Sean Van Tyne

Invitation only by J.D Power & Associates

Browse

Related Pages

The Customer Experience Revolution

How Companies like Apple, Amazon and Starbucks have changed business forever

By Jeofrey Bean and Sean Van Tyne


“The Customer Experience Revolution is a book that
everyone who wants to succeed in business must
read.”

–Todd Robinson, Founder and Former Chairman,
LPL Financial